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Last Updated: 31 August 2026

Welcome to Notes & Nooks, a brand owned and operated by Ten Studio Co., Ltd. ("we," "us," or "our"). By visiting our website or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"). Please read them carefully.

1. General Conditions & Eligibility

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or website content without express written permission from Ten Studio Co., Ltd.

2. Products & Pricing

  • Handcrafted Variations: Our candles and wax melts are handcrafted in small batches. Minor variations in color, finish, or scent intensity are natural characteristics of hand-poured products and do not constitute defects.

  • Price Changes: Prices for our products are subject to change without notice.

  • Product Availability: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, or to limit the quantities of any products we offer.

3. Billing & Account Accuracy

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • We reserve the right to refuse or cancel any order you place with us (for example, if an item is mispriced or if we suspect fraudulent activity).

4. Candle Safety & Product Usage Disclaimer

  • User Responsibility: Candles and wax burners involve open flames, heat, and hot melted wax. You are strictly responsible for following all candle care instructions (e.g., trimming wicks, burning within sight, and keeping away from drafts, children, pets, and flammable materials).

  • Limitation of Liability: Neither Notes & Nooks nor Ten Studio Co., Ltd. shall be held liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages (including property damage or personal injury) resulting from the misuse, neglect, or improper burning of our products.

5. Shipping, Returns, & Refunds

  • All purchases are subject to our Shipping Policy and Return Policy.

  • As detailed in our policies, we maintain a strict no-refund policy on used wax products, and returns are accepted exclusively for items damaged during shipping.

6. Intellectual Property All original content on this website—including text, photography, logo designs, graphics, and product names—is the property of Ten Studio Co., Ltd. and is protected by applicable intellectual property laws.

7. Governing Law These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Thailand.

8. Contact Information Questions about the Terms of Service should be sent to us at: