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Contact Us

Have a question about a candle scent, an existing order, or international shipping? We’d love to hear from you!

Email: hello@notesandnooks.com

Response Time: We do our best to respond to all inquiries within 24–48 hours (Monday through Friday, excluding Thailand public holidays).

Order Support: If you are contacting us about an existing order or reporting an item damaged in transit, please include your Order Number and any relevant photos in your email so we can help you as quickly as possible.